Nace.AI: Drex v2.0

curl -X POST https://api.alltokens.ru/api/alpha/decisions \
     -H "Authorization: Bearer $ALLTOKENS_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{
  "model": "nace-ai/drex-v2.0",
  "state": "Help! My payouts have been failing for 3 days.",
  "questions": {
    "is_urgent": {
      "type": "noul",
      "instructions": "Does this message convey urgency?",
      "criteria": {
        "true": "Explicitly time-sensitive",
        "false": "No urgency expressed"
      }
    },
    "department": {
      "type": "choice",
      "instructions": "Which team should handle this?",
      "criteria": {
        "billing": "Payments, invoicing, refunds",
        "technical": "Bugs, outages, integrations",
        "sales": "Pricing, upgrades, new accounts"
      }
    },
    "frustration": {
      "type": "score",
      "instructions": "How frustrated is the customer?",
      "criteria": ["Calm", "Frustrated", "Very angry"]
    }
  }
}'